Shipping policy

Shipping Policy - Yard Yields

At Yard Yields, we are dedicated to ensuring your orders are delivered quickly and efficiently. Please review our updated shipping policy below for all the details regarding delivery times, tracking, and support.

1. Shipping Coverage and Locations

We proudly ship to the following regions:

  • United States: All states, territories, and APO/FPO addresses.
  • International Locations: Canada, European Union countries, and selected nations. If your country is not listed or available at checkout, contact our support team for assistance.

2. Order Processing Times

  • Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
  • You will receive an email confirmation with a tracking number once your order has been shipped.

3. Estimated Delivery Times

Below are the delivery timeframes based on your location:

  • Standard Shipping (United States): 5–10 business days (FREE for all orders).
  • International Shipping: 10–20 business days (depending on customs clearance).

Note: Delivery times may vary based on your location, shipping carrier delays, or unforeseen circumstances.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Use the link provided to monitor your shipment status in real-time.

If you do not receive an email or cannot locate your tracking number, contact us at support@yardyields.com or call +1 (877) 587-7887 for assistance.

5. Lost or Delayed Packages

If your package has not arrived within the expected delivery timeframe:

  1. First, check the provided tracking information.
  2. Verify that the shipping address provided during checkout is accurate.
  3. Contact us immediately if the package is delayed or marked as delivered but not received.

We will work with the carrier to resolve the issue or ensure that you receive a replacement or refund where applicable.

6. Shipping During Peak Periods

During high-demand seasons, such as holidays, additional processing and shipping delays may occur. We recommend placing orders early to avoid delays.

7. Incorrect Addresses

Please ensure the shipping address provided is accurate. Yard Yields is not responsible for delays or lost packages due to incorrect addresses. Any items returned due to inaccurate shipping details will require additional shipping fees for resending.

8. Customer Support

If you have any questions or concerns about your shipment, please don’t hesitate to reach out to us.

  • Email: support@yardyields.com
  • Phone: +1 (877) 587-7887
  • Support Hours: Monday–Friday, 9:00 AM–6:00 PM EST

Thank you for choosing Yard Yields. We are committed to delivering an excellent shipping experience. Happy gardening! 🌱